GOT QUESTIONS?

Check out our FAQs below or send us an email.

Our customer service hours are Monday through Friday 10am - 4pm CST.

Fill out the form below, and we’ll respond back shortly.

Q&A

Where can I buy Code22 products?

Our products are ONLY available on our website.  We are unable to assist with any issues regarding orders placed on other websites.

When will Code22 launch?

Give date

I need to update my shipping address.

We work with a third-party fulfillment center that processes orders quickly to ensure speedy delivery. If you need to modify the shipping address please contact us through the form above and we will respond as soon as possible. While we’ll do our best to accommodate your request, please note that once an order has been processed, we’re unable to make any changes.

How long does shipping take?

Shipping typically takes 4-7 business days from the date the package is received by the postal carrier. You will receive an email with tracking information as soon as your order ships.

How much does shipping cost?

Shipping charges are based on product weight. To view the shipping cost, add an item to your cart and proceed to the checkout where you can enter your shipping address.

How do I check the status of my order?

You will receive an email with tracking information once your order ships. Please refer to your tracking number for the most up-to-date information. The carrier does not provide us with different information than they provide you with the tracking number.

How do I check the status of my order?

You will receive an email with tracking information once your order ships. Please refer to your tracking number for the most up-to-date information. The carrier does not provide us with different information than they provide you with the tracking number. 

Can I modify or cancel my order?

We work with a third-party fulfillment center that processes orders quickly to ensure speedy delivery. If you need to modify an existing order, please contact us through the form above as soon as possible. While we’ll do our best to accommodate your request, please note that once an order has been processed, we’re unable to make any changes.

What's your return policy?

All sales are final, so we’re unable to process cancellations, returns, or exchanges. However, if you encounter any issues with your order, please reach out to us through the contact form above, and we’ll be happy to assist you.